Faq

Here are some of the questions we get asked the most from customers. If your question isn’t listed here, please give us a call and we’ll be happy to help.

What services do you offer?

Rainbow Printing offers various printing services on many different types of paper and paper products such as brochures, invitations, and tickets. We also offer custom design services if you don’t have your own designs prepared.

How do I get an estimate for printing or design?

Simply give us a call or fill out the contact form. We will be in touch as soon as possible to discuss pricing.

Do I need an idea for what I want in a design?

Our goal is to capture your vision, but if you need a design and don’t know where to start, we will work with you to reach what you’re looking for. We will provide samples and mockups for you to give your thoughts on, assisting us in reaching a quality final product.

Will what I see on a computer screen perfectly capture the look of the final product?

You’ve probably heard of horror stories of the printed product looking nothing like what’s shown on the computer. While there is a chance the color may vary ever so slightly, the difference is typically not even noticeable.

For extra assurance, we do provide physical proofs so you get a better look at what the final product will look like.

What is a proof?

Think of a proof as a sample. It’s a copy of your desired product that you will be able to examine, making sure it fits your standards for color and quality before we begin work on your order.

How long will it take to complete my order?

There are a lot of variables that go into the printing process. From the number of prints you need to the type of paper product, there is no set time for when they’ll be finished. We can assure you, however, that our priority is to be as efficient as possible. Your satisfaction is our goal.

Which file format is best to submit my design?

If possible, the preferred go-to format is a PDF file. This will allow us to give you the best and most consistent quality for your prints.

How much does delivery cost?

It’s free! We are always looking to give you the best possible customer experience. This extends to pick-up and delivery, which is never accompanied by extra charges.

Do you have options for binding?

Yes. If any of your products need a binding, we offer assorted options such as spiral, three-ring, and saddle-stitch.

Do you use different grades of paper?

Yes. Rainbow Printing uses a wide variety of paper grades to fit your needs. Just let us know what you’re looking for and we’ll be happy to accommodate.

What’s the difference between coated and uncoated paper?

Uncoated paper is inexpensive but more porous. Coated stock paper is more expensive, but it’s of much higher quality with a glossy finish and vivid colors.

What sizes are available?

Rainbow Printing supplies a vast majority of the common printing sizes for each type of paper product. Whether you need an 11” x 17” booklet or 3 1/2” x 6” envelope, we have you covered.